jl797 Privacy Policy

Introduction

jl797 is deeply committed to respecting and protecting the personal data of every player who interacts with our platform. We understand that trust is the foundation of a great gaming experience — and protecting your privacy is central to earning and maintaining that trust. Whether you are a player from Manila, Cebu, Davao, Quezon City, or anywhere else across the Philippines, your personal information deserves to be handled with the utmost care and transparency.

This Policy explains in plain, practical terms what information jl797 collects, why we need it, how long we keep it, who we may share it with, and what you can do if you have concerns. We aim to be as clear and straightforward as possible — no vague legal language, no hidden practices.

This Policy should be read alongside jl797's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jl797.

Data Controller Identity

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jl797 is the Personal Information Controller in respect of the personal data it collects and processes in connection with the jl797 platform.

jl797 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy, RA 10173, and related data privacy legislation. You may contact the DPO directly via in-app Live Chat or by email at [email protected] — please mark your message with the subject line "Data Privacy Request" so it is routed to the correct team.

Personal Data We Collect

jl797 collects personal data across several categories depending on how you interact with the platform. We apply the principle of data minimisation — we collect only what is genuinely necessary for the stated purpose:

• Identity & KYC Data: Your full legal name, date of birth, nationality, government-issued ID type and number (e.g., PhilSys ID, Passport, UMID, Driver's License), and a selfie or photo for liveness verification. This data is required to confirm that you are at least 21 years of age and to satisfy PAGCOR and AML compliance requirements.
• Contact Information: Mobile number, email address, and residential address in the Philippines. Used for account management, security notifications, and support communications.
• Financial & Payment Data: GCash-registered mobile number, Maya account details, BPI/BDO account name (not full account number), Coins.ph wallet ID, or other e-wallet and banking identifiers used during deposit and withdrawal. Full payment account numbers are handled by our payment partners and are not stored by jl797.
• Gaming Activity Records: Complete wager history, game session data, win and loss records, bonus claims and wagering progress, and responsible gaming tool activations such as deposit limits and self-exclusion requests.
• Device & Technical Data: IP address, device identifiers, browser type and version, operating system, screen resolution, time zone, and session logs. Collected automatically when you access the jl797 platform.
• Communications Data: The content of live chat conversations, support tickets, email correspondence, and in-app feedback submissions.
• Preference Data: Language settings, notification preferences, and any other customisation settings you configure within your jl797 account.

How We Collect Your Data

jl797 collects personal data through the following channels:

• Direct Submission: Data you provide when registering your jl797 account, completing KYC verification, making a deposit or withdrawal request, contacting support, or participating in a promotion.
• Automated Collection: Technical data collected automatically through our platform systems, including session tracking, device fingerprinting for fraud detection purposes, and server logs.
• Payment Processors: Transaction confirmation data received from GCash, Maya, QR Ph, GrabPay, BPI, BDO, 7-Eleven, Coins.ph, and USDT processors upon completion of a deposit or withdrawal.
• Regulatory & Verification Partners: Identity verification data from KYC service providers and sanctions screening results from compliance databases used to satisfy PAGCOR and AMLC requirements.
• Cookies & Tracking Technologies: Session cookies, analytics tools, and similar technologies as described in Section 8 of this Policy.

Legal Basis for Processing

Under the Data Privacy Act of 2012, jl797 processes your personal data on the following lawful bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions agreement with you — including account management, game delivery, payment processing, and withdrawal handling.
• Legal Obligation: Processing necessary to comply with PAGCOR licensing requirements, AMLC regulations under RA 9160 (Anti-Money Laundering Act), NPC obligations under RA 10173, and any other applicable Philippine law or regulatory direction.
• Legitimate Interests: Processing for fraud prevention, platform security, abuse detection, and improving the jl797 service — where our legitimate business interests do not override your privacy rights.
• Consent: For certain processing activities — such as marketing communications — jl797 will request your explicit consent at the point of collection and will provide a clear, easy mechanism for you to withdraw that consent at any time.

How jl797 Uses Your Personal Data

jl797 uses the personal data we collect for the following purposes:

• To create and manage your jl797 player account, including account authentication, password recovery, and session management.
• To verify your identity and age (21+) in compliance with PAGCOR and Philippine gaming regulations, and to carry out ongoing due diligence obligations.
• To process deposits and withdrawals via GCash, Maya, QR Ph, GrabPay, BPI, BDO, 7-Eleven, Coins.ph, USDT, and other supported payment methods.
• To deliver the games, features, promotions, and services available on the jl797 platform.
• To detect, investigate, and prevent fraud, money laundering, multi-accounting, bonus abuse, and other activities that violate jl797's Terms & Conditions or Philippine law.
• To provide customer support, including responding to queries, resolving disputes, and maintaining support records.
• To administer jl797's responsible gaming tools, including deposit limit enforcement, self-exclusion processing, and problem gambling monitoring as required under PAGCOR guidelines.
• To send you security alerts, account notifications, and service announcements that are necessary for the operation of your account.
• To send promotional communications and personalised offers — only where you have given your consent or where permitted under applicable law. You may opt out at any time.
• To carry out analytics and platform improvements to enhance the jl797 user experience for Filipino players.
• To comply with reporting obligations to PAGCOR, AMLC, the NPC, and any other Philippine regulatory authority that has lawful authority to request information from jl797.

Data Sharing & Disclosure

jl797 does not sell, rent, or share your personal data with third-party advertisers or marketers. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

• Payment Service Providers: GCash (Mynt), PayMaya (Maya Philippines), GrabPay, BPI, BDO, Metrobank, Coins.ph, and other payment partners receive the minimum data necessary to process your transactions securely.
• KYC & Identity Verification Partners: Third-party identity verification service providers who assist jl797 in fulfilling its KYC obligations. These providers are contractually bound to process data solely for verification purposes and are prohibited from using it for any other purpose.
• Game Providers & Software Licensors: Game studios and platform software providers who supply the games accessible through jl797 may receive anonymised or pseudonymised gameplay data for game integrity and RNG audit purposes.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and any other Philippine government body or law enforcement authority that has the legal authority to compel disclosure. jl797 will comply with all lawful requests and orders.
• Professional Advisers: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations, where disclosure is necessary for jl797 to obtain legal or financial advice.
• Business Transfers: In the event of a merger, acquisition, or restructuring of jl797's business, personal data may be transferred to the acquiring entity, subject to the acquirer assuming the same data protection obligations as those set out in this Policy. Affected players will be notified in advance where legally required.

Cookies & Tracking Technologies

The jl797 platform uses cookies and similar tracking technologies to operate correctly, maintain your session, detect fraud, and analyse usage patterns. The following types of cookies are used:

• Essential Cookies: Required for the platform to function. These include session authentication cookies, security tokens, and CSRF protection mechanisms. These cookies cannot be disabled without preventing you from using the platform.
• Functional Cookies: Store your preferences such as language settings, display preferences, and your responsible gaming tool configurations. These are used to deliver a more personalised experience.
• Analytics Cookies: Used to understand how players navigate the jl797 platform, which games are most popular, and where technical issues occur. Analytics data is aggregated and used solely to improve the platform. Where third-party analytics tools are used, they are configured to anonymise IP addresses.
• Security & Fraud Detection Cookies: Used to identify suspicious patterns, detect bot activity, and protect the platform from automated attacks and multi-accounting abuse.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain features of the jl797 platform from functioning correctly. jl797 does not use advertising or cross-site tracking cookies.

Data Retention

jl797 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account & KYC Data: Retained for a minimum of 5 years following account closure, in accordance with PAGCOR licensing requirements and AMLC obligations under RA 9160.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of the transaction, as required by Philippine AML regulations and BIR record-keeping requirements.
• Gaming Activity Logs: Retained for a minimum of 3 years for game integrity audit purposes and dispute resolution.
• Customer Support Records: Retained for 2 years from the date of the last interaction, unless the record is relevant to an ongoing investigation or legal proceeding.
• Marketing Consent Records: Retained for as long as you remain subscribed and for 1 year following unsubscription, to demonstrate proof of consent if required.
• Technical Logs: Retained for 90 days for security monitoring and fraud detection purposes, unless a specific incident investigation requires longer retention.

When personal data is no longer required and no legal retention obligation applies, jl797 securely deletes or anonymises it in accordance with our internal data disposal procedures.

Data Security Measures

jl797 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• Encryption: AES-256 encryption for data at rest across all database systems containing personal data, and TLS 1.3 for all data transmitted between your device and jl797's servers.
• Access Controls: Role-based access control (RBAC) ensuring that jl797 staff can only access personal data that is strictly necessary for their job function. All access to sensitive data is logged and audited.
• Two-Factor Authentication: Mandatory multi-factor authentication for all jl797 staff accounts with access to production systems and personal data.
• Penetration Testing: Regular third-party security assessments and penetration tests of the jl797 platform and supporting infrastructure.
• Incident Response: A documented data breach response procedure that includes containment, assessment, notification to affected players, and reporting to the NPC within the timeframes required by RA 10173.
• Staff Training: All jl797 staff with access to personal data receive regular data privacy and security training as part of their employment obligations.

Children's Privacy & Age Restriction

jl797 is strictly an adult gaming platform. In accordance with PAGCOR regulations and Philippine law, the minimum age to register and play on jl797 is 21 years old. jl797 does not knowingly collect personal data from individuals under the age of 21.

All new registrations are subject to mandatory age verification as part of the KYC process. Where jl797 discovers or has reasonable grounds to believe that a registered player is under 21 years of age, the account will be immediately suspended, all pending withdrawals will be frozen pending investigation, and any deposits made by the underage individual will be refunded in accordance with applicable PAGCOR guidelines.

If you believe that an individual under 21 has registered on the jl797 platform, please notify us immediately at [email protected] so that we can take prompt corrective action.

Exercising Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights as a data subject, and jl797 is committed to facilitating the exercise of each:

• Right to be Informed: You have the right to know what personal data jl797 holds about you, the purposes for which it is processed, and the parties to whom it may be disclosed. This Policy is part of how jl797 fulfils this obligation.
• Right to Access: You may request a copy of the personal data jl797 holds about you, along with information about how it is being used. Identity verification will be required before we can release data.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require supporting documentation.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where we have no lawful basis for continued processing. Please note that certain data must be retained to comply with PAGCOR and AMLC legal obligations and cannot be deleted on request.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interests, subject to jl797 demonstrating compelling legitimate grounds that override your interests.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request that jl797 provide your personal data in a structured, commonly used, machine-readable format.
• Right to Block or Restrict Processing: You may request that jl797 restrict the processing of your data in certain circumstances, such as when you contest its accuracy or have objected to processing pending verification of legitimate grounds.
• Right to Complain to the NPC: If you believe jl797 has violated your data privacy rights, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines.

To submit a data rights request, contact jl797's Data Protection Officer via in-app Live Chat or by emailing [email protected] with the subject line "Data Privacy Request – [Your Right]". jl797 will acknowledge your request within 3 business days and respond in full within 15 business days, in line with NPC guidelines.

International Data Transfers

jl797 primarily processes and stores personal data within data centre facilities that serve the Philippines market. However, certain service providers — including KYC verification partners, cloud infrastructure providers, and game software licensors — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, jl797 ensures that adequate safeguards are in place to protect your data, including:

• Entering into data transfer agreements that incorporate the standard contractual clauses approved or recognised by the National Privacy Commission.
• Transferring data only to jurisdictions that provide an adequate level of data protection as determined by applicable Philippine law or NPC guidance.
• Conducting due diligence on all international recipients to confirm they maintain data security standards consistent with or exceeding those required by RA 10173.

Updates to This Privacy Policy

jl797 may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, changes in technology, or updates to our platform and services. When we make material changes to this Policy, we will:

• Post the updated Policy on this page with a revised "Last Updated" date prominently displayed at the top.
• Notify registered players via email or in-app notification where the changes are material and affect how we process your personal data in a significant way.
• Where required by law, seek your renewed consent before applying material changes to the processing of your personal data.

We encourage you to review this Privacy Policy periodically to stay informed about how jl797 is protecting your data. Your continued use of the jl797 platform after a policy update constitutes your acknowledgement of the revised terms, to the extent permitted by applicable Philippine law.

Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jl797's data privacy practices, please reach out to our Data Protection Officer through any of the following channels:

• In-App Live Chat: Available 24/7 through the jl797 mobile app and web platform. This is the fastest way to reach the support team for urgent data privacy concerns.
• Email: [email protected] — please use the subject line "Data Privacy Request" to ensure your message is routed directly to the DPO team.

If you are not satisfied with jl797's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through their official channels.